UNTREATABLE.COM
Contact

One email. One human.

Reception is open. Hold times vary.

General inquiries
[email protected]

How this works

Untreatable.com is a one-person operation run out of a single inbox. There is no support team, no ticketing system, and no corporate parent to escalate to. Thoughtful emails get thoughtful replies. Lazy emails go to the bottom of the pile.

What to include

What we will not reply to

Press + partnerships

Interviews, features, podcast invitations, and serious partnership proposals are all welcome. Put your publication, your deadline, and your specific ask in the first three lines of the email. Press-deadline requests are honored where possible.

Submissions

If you've spotted a pattern in yourself or someone you love that deserves a Latin binomial, send it. Submissions written in third-person clinical voice — "Patient has observed pattern X" — are easier to evaluate and more likely to make it into the library. Inclusion is not guaranteed; editorial fit is the only filter.

Legal + privacy

For CCPA, GDPR, UK-GDPR, or any privacy rights request, email [email protected] with "Privacy Request" in the subject line. See our Privacy Policy for the full scope of what we collect (almost nothing) and how long we retain it.

If you're in crisis

Please do not email Untreatable.com first — we are not equipped to respond in crisis timeframes. In the United States, call or text 988. In the United Kingdom, call Samaritans at 116 123. Internationally, visit findahelpline.com. For any medical emergency, call your local emergency number.

Frequently asked questions

How do I contact Untreatable.com?

Email [email protected]. Untreatable.com is a one-person operation, and replies arrive when they arrive — usually within a week, sometimes longer. Thoughtful emails get thoughtful replies.

How long does it take to get a reply?

Typically within seven days. Sometimes longer, occasionally never. Press-deadline requests are honored where possible — include your deadline in the subject line if you have one.

Can I submit a condition idea for the library?

Yes. Email [email protected] with your observation. Submissions written in third-person clinical voice ("Patient has observed pattern X") are easier to evaluate. All submissions are reviewed for editorial fit; inclusion is not guaranteed.

Is Untreatable.com a real medical service or symptom checker?

No. Untreatable.com is a satirical diagnosis generator. Every condition, prescription, and Latin binomial is fictional and exists nowhere in the DSM-5, ICD-11, or any peer-reviewed literature. For real medical concerns, consult a licensed healthcare professional. See our full disclaimer for crisis resources.

Can I request removal of a diagnosis or prescription I created?

Nothing you generate is stored on our servers. Diagnosis and prescription cards are created in your browser and discarded when you close the tab. If you shared a card you now regret, remove it from wherever you posted it — there is no server-side copy for us to delete.

Do you accept press, media, or partnership inquiries?

Yes. Email [email protected] with your publication, deadline, and a specific ask. Interview requests, feature mentions, podcast invitations, and serious partnership proposals are all welcome.

How do I exercise my privacy rights (CCPA, GDPR, UK-GDPR)?

Email [email protected] with "Privacy Request" in the subject line. See our Privacy Policy for full details on what data we collect (almost nothing), how long we retain it, and the specific rights you have under California, EU, and UK law.

What should I do if I'm having a mental-health crisis?

Please do not email Untreatable.com first — we are not equipped to respond in crisis timeframes. In the United States, call or text 988. In the United Kingdom, call Samaritans at 116 123. Internationally, visit findahelpline.com. For any medical emergency, call your local emergency number.

Social

Also findable on Facebook and Instagram X (Twitter). Additional channels may appear in time.

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